Frequently Asked Questions
1. What is the National Patient Advocate Foundation?
The National Patient Advocate Foundation (NPAF) is a national non-profit organization providing the patient voice in improving access to, and reimbursement for, high-quality healthcare through regulatory and legislative reform at the state and federal levels. NPAF translates the experience of millions of patients who have been helped by our companion, Patient Advocate Foundation, which provides professional case management services to individuals facing barriers to healthcare access for chronic and disabling disease, medical debt crisis and employment-related issues at no cost.
2. When was National Patient Advocate Foundation established?
National Patient Advocate Foundation and its companion organization, Patient Advocate Foundation, were founded in 1996 by Nancy Davenport-Ennis and Jack Ennis, to commemorate and honor a friend, Cheryl Grimmell, who lost her life to cancer.
3. Where is the National Patient Advocate Foundation located?
NPAF is based in Washington, DC, where we meet with Members of Congress, the Department of Health and Human Services, and participate in many coalitions and patient advocacy initiatives. NPAF's State Government Affairs, headquartered in Washington, DC, coordinates with Volunteer State Policy Liaisons throughout the US on state-level advocacy initiatives and with thousands of grassroots advocates in the "Advocates Network".
4. How does the National Patient Advocate Foundation decide what issues to pursue?
NPAF is exclusively devoted to policy dialog that supports legislative and regulatory remedies to obstacles to heatlhcare access. Barriers to healthcare come in many different forms, and it is the mission of NPAF to address these problems at both federal and state policy levels.
5. What is the different between Patient Advocate Foundation and National Patient Advocate Foundation?
Patient Advocate Foundation provides professional case management services at no cost to individuals confronting healthcare access issues, medical debt crisis, and job retention problems caused by a chronic, life-threatening, or debilitating diagnosis. PAF's national headquarters is based in Newport News, VA with offices in California, Iowa, Florida, and New York. National Patient Advocate Foundation advocates at federal and state levels for health policy reforms that will help prevent the problems experienced by individuals who turn to Patient Advocate Foundation for help. NPAF is based in Washington, DC, and includes a network of volunteers throughout the U.S.
6. How can I become a volunteer for the National Patient Advocate Foundation?
To join the Patients' Voice Network, visit here.
7. I am a patient and need assistance obtaining, maintaining, or accessing healthcare services. Can you help?
NPAF's companion organization, Patient Advocate Foundation, provides direct patient services. If you need information or assistance in order to obtain healthcare services or in navigating the healthcare system, please contact Patient Advocate Foundation at 1-800-532-5274 or visit them online at www.patientadvocate.org


