Trust Your Patient. Trust Your Provider.
Building Trust to Reduce Health Disparities
November 13, 2019
8:30 am – 2:30 pm
The Newseum, Knight Conference Center
Patients, caregivers and their health care providers consistently identify trust as a crucial component of good communications and shared decision making. At our Fall 2019 Policy Consortium, we will focus on the key issues that influence trust.
- What does reciprocal trust actually mean in communications between people and health care providers?
- Why is it critical to understand trust as a two way street–with providers trusting their patients as well as patients trusting their providers?
- How do issues related to identity and implicit bias influence trust in clinical encounters?
- What can patients, caregivers and providers do to improve trust in their communications and promote shared decision making?
- How can more trust in clinical encounters lead to better outcomes and address issues of health disparity in our system?
Mercy Adetoye, MD, MS – University of Michigan
Lolita Alkureishi, MD – University of Chicago
Rebekah Angove, PhD – Patient Advocate Foundation
Kellan Baker, MPH, MA – Johns Hopkins University
Jermane Bond, PhD – National Quality Forum
Kayla Cooper – National Human Genome Research Institute
Kathleen Gallagher, MPH – Patient Advocate Foundation
Michelle Johnston-Fleece, MPH, – Patient-Centered Outcomes Research Institute
Preeti Malani, MD, MSJ – University of Michigan
Alma McCormick, MA – Messengers for Health, Crow Nation
Karen Moore – Patient Advocate
Olga Lucia Torres, JD, MS – Patient Advocate
Amy Williams, MD – Mayo Clinic
“A 2017 National Academy of Medicine report highlighted the potential of shared decision making, advance care planning and family involvement to improve patient outcomes. Without intentional cultivation of these often neglected aspects of patient-physician relationships,increasing reciprocal trust between patients and physicians–an important aspect of both quality of care and positive experiences with care for patients, caregivers and professionals–will remain elusive.”
Quote from “Why Physicians Should Trust in Patients”
Rachel Grob, PhD, Gwen Darien and David Meyers, MD
March 22, 2019