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Fall 2019 Policy Consortium

Trust Your Patient. Trust Your Provider. Building Trust to Reduce Health Disparities

Trust Your Patient. Trust Your Provider.
Building Trust to Reduce Health Disparities


November 13, 2019

8:30 am – 2:30 pm

The Newseum, Knight Conference Center

Washington, DC

Patients, caregivers and their health care providers consistently identify trust as a crucial component of good communications and shared decision making. At our Fall 2019 Policy Consortium, we will focus on the key issues that influence trust.

  • What does reciprocal trust actually mean in communications between people and health care providers?
  • Why is it critical to understand trust as a two way street–with providers trusting their patients as well as patients trusting their providers?
  • How do issues related to identity and implicit bias influence trust in clinical encounters?
  • What can patients, caregivers and providers do to improve trust in their communications and promote shared decision making?
  • How can more trust in clinical encounters lead to better outcomes and address issues of health disparity in our system?

Speakers included:

Mercy Adetoye, MD, MS – University of Michigan

Lolita Alkureishi, MD –  University of Chicago

Rebekah Angove, PhD – Patient Advocate Foundation

Kellan Baker, MPH, MA – Johns Hopkins University

Jermane Bond, PhD – National Quality Forum

Kayla Cooper – National Human Genome Research Institute

Kathleen Gallagher, MPH – Patient Advocate Foundation

Michelle Johnston-Fleece, MPH, – Patient-Centered Outcomes Research Institute

Preeti Malani, MD, MSJ – University of Michigan

Alma McCormick, MA – Messengers for Health, Crow Nation

Karen Moore – Patient Advocate

Olga Lucia Torres, JD, MS – Patient Advocate

Amy Williams, MD – Mayo Clinic

View the agenda.

“A 2017 National Academy of Medicine report highlighted the potential of shared decision making, advance care planning and family involvement to improve patient outcomes. Without intentional cultivation of these often neglected aspects of patient-physician relationships,increasing reciprocal trust between patients and physicians–an important aspect of both quality of care and positive experiences with care for patients, caregivers and professionals–will remain elusive.”

Quote from “Why Physicians Should Trust in Patients”
Rachel Grob, PhD, Gwen Darien and David Meyers, MD
March 22, 2019