Frequently Asked Questions
Whether you're new to our community or have been with us for years, this page is here to provide clear answers about who we are, what we do, and how you can get involved. If you don't see your question answered here, please don't hesitate to reach out. We're here to help!
National Patient Advocate Foundation (NPAF) is a national 501(c)3 nonprofit organization focused on engaging real people to drive system-change in healthcare.
Our work focuses on listening to communities that are often overlooked, positioning patients and caregivers in places that matter, and training advocates to create change in their own communities. We advocate for solutions that support the whole person, and partner with people like you to ensure that healthcare works for all of us.
NPAF Policy Consortium is our signature policy program focused on bringing together underrepresented voices in healthcare reform through quarterly gatherings (both virtual and in-person), including patients and caregivers who are low-income or live in places that are hard to reach. We listen to their perspectives and invite partners to join the conversation. Together, we identify solutions that make the healthcare system work for all of us.
We do not offer formal training, continuing education units, or certifications. However, if you’re interested in pursuing a career patient advocacy, please visit
the Patient Advocate Certification Board (PACB) https://www.pacboard.org/ or the National Association of Healthcare Advocacy Consultants (NAHAC) https://nahac.com/ . The Coalition of Health Care Advocacy Organizations (CHCAO) also offers resources on getting started in the field. To learn more, visit https://chcao.org.
We do not provide direct patient services, but our sister organization, Patient Advocate Foundation (PAF), offers free case management to patients and families dealing with chronic, life threatening and debilitating illnesses. PAF also offers co-pay assistance and financial grants to patients who meet financial and medical criteria.
To learn more about PAF’s services please contact them at 1-800-532-5274 or visit their website at www.patientadvocate.org.
· Sign up for our emails: Stay informed by hearing the latest news about the policies impacting the patient community and be the first to learn about our webinars, listening sessions, and other events throughout the year.
· Join our volunteer grassroots network: By becoming a grassroots volunteer, you can help us build the resources to connect better with your communities, such as campaign toolkits, event kits, and social media posts.
· Engage on social media: We are on Facebook, Instagram, Bluesky (@NPAForg) and LinkedIn (National Patient Advocate Foundation). Follow, like, comment, and re-post our posts so we reach more people who should care about making the healthcare system work.
You can reach out to us through our contact form on the website, or by emailing action@npaf.org. We are here to answer any questions you may have.