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Person-Centered Care

NPAF is dedicated to advancing person-centered care for everyone facing a serious illness. We advocate for accessible, high quality, affordable health care.

Our Approach

Who We Are

The National Patient Advocate Foundation, the advocacy affiliate of the Patient Advocate Foundation, represents the patient voice by articulating the powerful stories of individuals and the collective needs of the community. Our staff and volunteers work at the local, regional and national level to promote access to affordable, quality health care for people with chronic, debilitating or life-threatening illnesses. 

Roadmap to Consumer Clarity

The Roadmap to Consumer Clarity in Health Care Decision Making is a special NPAF project designed to propose actionable models for person-centered care for patients and their health care providers.

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25 percent of respondents stated they had no opportunity to discuss what was important to them with their doctors when they made their treatment plans

In the NPAF study done for the Roadmap project, 25 percent of respondents stated they had no opportunity to discuss what was important to them with their doctors when they made their treatment plans.

“For person-centered care, we need to recognize the asymmetry gap in information. Physicians know the clinical information. Patients know everything about their lives and their values. Bridging the gap so that real conversations occur requires training on both sides. It’s not a natural process for anyone.”
Lewis Sandy, MD

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NPAF Policy Consortium Spring 2018

Financial Assistance in Health Care Coverage Challenges and Solutions

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For Patients

Learn more about NPAF policies and activities related to key patient issues

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For Volunteers

Learn more about NPAF activities and events for volunteers

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For the Media

Learn more about our impact in recent NPAF press releases, action alerts, and blog posts.

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@NPAF_tweets, 1 week ago
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Did you know that your meds could cost less than your copay-- and sometimes, your pharmacist isn't allowed to tell… https://t.co/wzW9CyD0pW
@NPAF_tweets, 1 week ago
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You catch our CEO, Dr Alan Balch, today on @DrOz at 1 pm, talking about what patients say make a good experience with their physician!
@NPAF_tweets, 2 weeks ago
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RT @AIDSadvocacy: Amy Killelea of @NASTAD breaks down copay accumulators and the impact on patients at the @NPAF_tweets Spring 2018 Policy…
@NPAF_tweets, 2 weeks ago
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We need to engage with patients in their own communities, on their own terms, in their own lingo @CraigEmmittCole #FinancialAssistance
@NPAF_tweets, 2 weeks ago
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"We need culture competence to engage with different patient populations" for financial assistance programs, clinic… https://t.co/drgjemeWzt

News and Updates

NPAF Policy Consortium Spring 2018

We held our Spring Policy Consortium, "Financial Assistance in Health Care Coverage: Challenges and Solutions" this May.

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Webinar: Using Patient Stories to Inform Advocacy

Dr. Rachel Grob from the Center for Patient Partnerships joined Gwen Darien in this important webinar.

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Financial Interventions Alleviate Anxiety

A new study shows that the right program can improve patients’ quality of life, alleviate stress and potentially increase income for providers.

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